Hate raids have become an increasingly disruptive problem on Twitch this year, pushing many of their targets off the platform entirely. Today Twitch announced that it has added new verification tools for streamers to use to control who is able to post messages in their chat windows, including a new phone-verification option meant to eliminate organised harassment campaigns by armies of bot accounts.
“Hate and harassment of any kind is unacceptable and prohibited on Twitch, whether it’s an offensive message, malicious follows, or the egregious ‘hate raid’ attacks that have targeted marginalized creators over the past months,” the company writes in a blog posted today. The post goes on to explain how the new tools work and where creators and mods can find them.
Using the new phone verification system, Twitch streamers can require chatters to have a confirmed phone number before they’re allowed to participate in chat. “Together with updated, more granular email verification settings, Creators will now be able to use email and phone verification in tandem to meet their specific needs.”